"To deliver world-class customer experience", has
been the core philosophy of Blue Star. The Manufacturing division of the
Company also aspires to be of world-class caliber.
Blue Star's foray into manufacturing was a modest effort at producing
ice candy machines in the 1940s, at first from a small office in Forbes
Street at Colaba in Mumbai. It was only in the mid 1960s that Mohan T
Advani expanded Blue Star's manufacturing base by buying a factory in
Thane, then a distant suburb in Mumbai. Currently, the Thane Plant
manufactures a range of screw chillers in air cooled, water cooled and
flooded types, with all products being AHRI certified. It also
manufactures the innovative Water Cooled Centrifugal Chiller.
The second Plant was built in 1980 in Bharuch in Gujarat to manufacture water coolers, deep freezers and bottle coolers.
In the late 1990s with the software boom driving the economy,
investments in manufacturing sector were dwindling. Manufacturing
facilities started become an unviable proposition. As a result, a lot of
manufacturing units had to be closed down. However Blue Star management
was convinced that manufacturing would be an important driver in the
value chain and was important for the Company to be successful in the
longer run.
A new and exciting chapter began with the inauguration of a
world-class factory in Dadra in 1997. The project at Dadra was
incorporated with state-of-the-art technologies, quality standards and
manufacturing process with consultations from Rheem USA.
After the success of Dadra, Blue Star has been able to transplant
the manufacturing philosophy and attitude to the other factories at
Thane and Bharuch as well.
The two fundamental transformations of Blue Star's manufacturing
took place in improving operational efficiencies and quality
improvement, resulting in competitiveness in terms of price and
delivery. Blue Star remained competitive in the market where prices of
airconditioning products fell constantly since the late 1990s. The
introduction of world-class manufacturing facilities coupled with IT,
automation and an overall positive morale amongst the employees resulted
in reduction of manufacturing costs.
With the addition of Himachal Plant in 2005, which was built with
in-house expertise, Blue Star has been able to meet the increasing
market demand of room airconditioners. Himachal Plant holds the
advantage of augmented scale of operations. With the second factory in
Himachal introduced in 2011, the two facilities manufacture room
airconditioners as well as storage water coolers, both being signature
products enjoying enviable market patronage. The second HP Plant also
houses one of the few, state-of-the art MCHX coil ( aluminim heat
exchanger) manufacturing facilities in the country.
The Wada factory was established in 2008 which is Blue Star's
largest manufacturing facility and manufactures air handling units,
screw chillers, scroll chillers and refrigeration units for cold rooms.
It is also a contract manufacturer of sophisticated condensing units and
roof top units for a few multinationals. Driven by the ice cream,
frozen foods and dairy segments, the commercial refrigeration business
of Blue Star has been on the rise. Considering the expected demand
surmount in the near future, the Company considered it prudent to expand
its manufacturing capacity for refrigeration products by setting up
another plant in Ahmedabad in 2012. This has made the current production
capacity for these products quite robust.
Blue Star's seven modern manufacturing facilities coupled with an
able product development team, the country's most advanced
AHRI-certified chiller test lab, significant support from original
equipment manufacturers and a good footing in the export market has
given Blue Star a cutting edge in manufacturing.
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